New ways to connect to inmates part of upgraded system
In an effort to make it simpler for loved ones to visit with and send money to inmates, the Ada County Jail is transitioning to a new system that combines those services into one simple system. Beginning Monday, Nov. 4, the jail will use the Telmate Remote Video Visitation. The new system adds more features like secure photo sharing, email and messaging between inmates and their friends and family. Inmates will also have access to web-based educational programs through Telmate. Inmates will continue to receive two free 25-minute video visits each week between the hours of 8am and 10pm. Additional online visit time is available for a fee. Anyone planning to visit with an inmate is encouraged to set up an account with Telmate now, so they don't miss any visiting opportunities. To visit with an inmate, you must set up a Telmate-verified account. You can create an account at the Telmate kiosk in the Ada County Jail lobby or online at www.gettingout.com. All inmate visits use this web-based system, so you must have a laptop or PC with a high-speed internet connection, a webcam, microphone and speakers. In addition to video visitation, Telmate will also manage all deposits made to inmates’ commissary accounts, so family and friends can now manage all financial transactions and visit scheduling through a single secure website. The new system will be installed in the different housing units in the Ada County Jail between Nov. 4 and Nov. 16. There will be no visits during the 2-3 days required to install the video visitation computers in each housing area. Click here for a detailed installation schedule. The current video visitation system will be active in all housing units until the scheduled installation date. After Telmate is installed, all visits must be scheduled and completed using that system. For answers to questions about the Telmate system or for help setting up a new account, go to gettingout.com or call 1.866.516.0115.
ACSO Annual Report goes citizen-centric
We feel strongly about sharing information with members of our community -- information that helps you understand what we do at the Ada County Sheriff’s Office and why. We are proud of the services we provide and appreciate the opportunity to share that with you.
To help the ACSO accomplish that, we have adopted the Association of Government Accountants Citizen-Centric Reporting model. The four-page report is designed to explain the agency, what we do, our achievements, challenges and provide financial accountability. The AGA calls it a “proven model for public agencies to reestablish trust between government and the people.” Using a consistent format will also allow you to easily compare information from one year to the next.
We encourage you to learn more about the ACSO. Click the link below to read our 2012 ACSO Annual Report.
As a time-saving option for our clients, we have provided online links to two commonly-used forms.
The Initial Intake Form is for new misdemeanor probation clients. Please download and complete the form before your first appointment with your probation officer. Call the probation office at 577-3380 to schedule your first appointment.
After the first appointment with your probation officer, please print and complete the Monthly Check-In Form prior to your monthly follow-up meetings.
Completed forms can be faxed to 577-3389, sent to email@example.com or brought to the appointment with your probation officer.
Ada County Jail Video Visitation
No more hours of waiting, long lines and crowded, noisy visits. Friends and relatives now visit with inmates at the Ada County Jail online through our video visitation system. Watch the video below to learn more about what online visits means for you or click here to schedule your next visit.
Want to learn more about using the online video visitation system? Click here to watch a short tutorial that walks you through the simple steps necessary to get started.
If you have questions about video visitation, email us or call the Ada County Jail at (208) 577-3113.
Sheriff Raney interviewed about career choices
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