So often, the first thing anyone in crisis does is call 911. No response after that is possible without an Ada County Sheriff's Office dispatcher on the other end.
Law enforcement, fire crews, paramedics – none can exist efficiently without the communications system and support from our dispatchers, who support 12 different public safety agencies in Ada County.
The Ada County Sheriff’s Office Dispatch Center handles all public calls for service and coordinates all police, fire and Emergency Medical Service (EMS) movement within Ada County.
That means we take all 911 and non-emergency calls for the four law enforcement agencies, six fire departments, and paramedics who serve Ada County. We then coordinate how those agencies will respond to a call —sending the right amount of resources to the right place at the right time.
We answered 122,668 911 calls in 2013, along with another 334,156 non-emergency calls for service.
Over 90 percent of those 911 calls were answered within two rings. Most of our phone calls are answered and the issue taken care of in less than 90 seconds
Whether you call in to report a traffic crash with injuries, smoke coming from a neighborhood house, a violent fight, or an illegally-parked car, we are on the other end of the line.
Dispatchers are trained to help people in a myriad of situations until help can arrive. They are life-savers, facilitators and directors.
For example, our dispatchers helped deliver four babies who just couldn’t wait to get to the hospital, including a baby girl born in a Starbucks parking lot.
We had a dispatcher talk two different people through life-saving CPR in less than a month last summer.
We are here when you need us - every second of every day. We are 377-6790. We are 9-1-1.
The Ada County 911 Communications Center dispatches for: